OK, here comes tyrate 179,212 for my life. Dell came in today to update my firmware because of a RAID problem. Mind you I tried to tell them this problem a year ago. Well they screwed up all my shares. My goodness, how hard is it to write an update that will mind it's own business and do what it should do with out screwing up anything else. My negative comments toward Dell are few and far between. But as for me and my office, I will give them a 2 for this fine effort.